Privacy Policy

Kitchyy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kitchyy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Financial information, including payment details and transaction information.

• Account information, including your username, password, preferences, and settings.

• Transaction information, including purchases, returns, exchanges, and order history.

• Communications with us, including customer support inquiries.

• Device information, including your IP address, browser, device type, and unique identifiers.

• Usage information regarding how you interact with our website and Services.

Personal Information Sources

We may collect personal information:

• Directly from you.

• Automatically through cookies and similar technologies.

• From our service providers.

• From our business partners and other third parties.

How We Use Your Personal Information

We may use your personal information to:

• Provide, improve, and personalize our Services.

• Process orders, payments, returns, and exchanges.

• Manage your account.

• Arrange shipping and order fulfillment.

• Send transactional communications.

• Provide customer support.

• Recommend products based on your interests.

• Send marketing communications (where permitted).

• Detect fraud and maintain security.

• Comply with legal obligations and enforce our policies.

How We Disclose Personal Information

We may share your personal information:

• With Shopify and service providers that help operate our business.

• With payment processors, shipping providers, analytics providers, and customer support platforms.

• With marketing partners where permitted by applicable law.

• When required by law or legal process.

• During a business transaction such as a merger, acquisition, or sale of assets.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information to provide and improve the Services.

Information you submit through our website may be shared with Shopify and service providers located in different countries.

To learn more about Shopify's privacy practices, please visit Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can delete it where required.

Security and Data Retention

We use reasonable security measures to protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights including:

• Access to your personal information.

• Correction of inaccurate information.

• Deletion of your personal information.

• Data portability.

• Opting out of targeted advertising or certain data sharing.

• Withdrawing consent where applicable.

You may also unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

We may verify your identity before fulfilling certain requests.

Complaints

If you believe we have handled your personal information improperly, please contact us first. Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, we use appropriate safeguards, including Standard Contractual Clauses or other approved transfer mechanisms, to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Kitchyy

Email: support@kitchyy.com

Phone: 765-812-2878

Address: 25 Capitol Avenue, Indianapolis, IN 46204